TERMS OF USE


1. TERMS OF USE

By downloading, browsing, accessing or using Insight™ QSE mobile application and/or its associated URL platform website, both platforms hereby collectively referred to as (“QSE Application”), you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the QSE Application and your use of the services offered on the QSE Application. Continued use of the QSE Application will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.


2. ​DEFINITIONS

In these Terms and Conditions of Use, the following capitalised terms shall have the following meanings, except where the context otherwise requires:
"Account" means an account created by a User on the QSE Application as part of Registration.
"Privacy Policy" means the privacy policy set out in Clause 13 of these Terms and Conditions of Use.
"Register" means to create an Account on the QSE Application and "Registration" means the act of creating such an Account.
"Users" means users of the QSE Application, including you, contractors or subcontractors of your organization and "User" means any one of them.


3. GENERAL ISSUES ABOUT THE QSE APPLICATION

3.1 Applicability of terms and conditions: The use of the QSE Application are subject to these Terms and Conditions of Use.
3.2 Location: The QSE Application is designed for use by Users who access the QSE Application in Singapore. Notwithstanding the above, if you access the QSE Application from locations outside Singapore, you do so on your own initiative and are responsible for the consequences and for compliance with all applicable laws. We highly recommend that you engaged with us if there are any requirements for usage outside Singapore.
3.3 Scope: The QSE Application is for the licensed entity business purpose use only and must not be commercially traded to another third party nor for personal use of the Users.
3.4 Prevention on use: We reserve the right to prevent you using the QSE Application.
3.5 Equipment and Networks: The provision the QSE Application does not include the provision of a mobile telephone or handheld device or other necessary equipment to access the QSE Application. To use the QSE Application, you will require Internet connectivity and appropriate telecommunication links. You acknowledge that the terms of agreement with your respective mobile network provider ("Mobile Provider") will continue to apply when using the QSE Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the QSE Application or any such third-party charges as may arise. You accept responsibility for any such charges that arise.
3.6 Permission to use QSE Application: If you are not the bill payer for the mobile telephone or handheld device being used to access the QSE Application, you will be assumed to have received permission from the bill payer for using the QSE Application.
3.7 License to Use Material: By submitting any text or images (including photographs) (“Material”) via the QSE Application, you represent that you are the owner of the Material, or have proper authorization from the owner of the Material to use, reproduce and distribute it. You hereby grant us a worldwide, royalty-free, non-exclusive license to use the Material to promote any products or services.


4. ALERTS AND NOTIFICATIONS

4.1 You agree to receive pre-programmed notifications (“Notification Alerts”) on the QSE Application if you have turned on notification services on your mobile telephone or other handheld devices (as the case may be).


5. YOUR OBLIGATIONS

5.1 Accurate information: You warrant that all information provided on Registration and contained as part of your Account is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the information in your Account.
5.2 Prohibitions in relation to usage of the QSE Application: Without limitation, you undertake not to use or permit anyone else to use the QSE Application: -
5.2.1 to send or receive any information or data which is not civil or tasteful
5.2.2 to send or receive any information or data which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third-party rights;
5.2.3 to send or receive any information or data for which you have not obtained all necessary licences and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;
5.2.4 to send or receive any information or data which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
5.2.5 to cause annoyance, inconvenience or needless anxiety;
5.2.6 to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;
5.2.7 for a purpose other than which we have designed it or intended it to be used;
5.2.8 for any fraudulent purpose;
5.2.9 other than in conformance with accepted Internet practices and practices of any connected networks;
5.2.10 in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity; or
5.2.11 in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure.
5.3 Prohibitions in relation to usage of the QSE Application: Without limitation, you further undertake not to or permit anyone else to: -
5.3.1 furnish false data including false names, addresses and contact details and fraudulently use workers identification whenever applicable;
5.3.2 attempt to circumvent our security or network including to access data not intended for you, log into a server or account you are not expressly authorised to access, or probe the security of other networks (such as running a port scan);
5.3.3 execute any form of network monitoring which will intercept data not intended for you;
5.3.4 enter into fraudulent interactions or transactions with us (including interacting or transacting purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);
5.3.5 extract data from or hack into the QSE Application;
5.3.6 use the QSE Application in breach of these Terms and Conditions of Use;
5.3.7 engage in any unlawful activity in connection with the use of the QSE Application; or
5.3.8 engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the QSE Application or Services.


​6. RULES ABOUT USE OF THE QSE APPLICATION

6.1 We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the QSE Application will be free of faults, and we do not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting us through the publicly available contact channels of our company.
6.2 We do not warrant that your use of the QSE Application will be uninterrupted and we do not warrant that any information (or messages) transmitted via the QSE Application will be transmitted accurately, reliably, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the QSE Application, access to the QSE Application may be suspended, restricted or terminated at any time.
6.3 We do not give any warranty that the QSE Application is free from viruses or anything else which may have a harmful effect on any technology.
6.4 We reserve the right to change, modify, substitute, suspend or remove without notice any information on the QSE Application from time to time. Your access to the QSE Application may also be occasionally restricted to allow for repairs, maintenance or the introduction of new products or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information from the QSE Application at any time.
6.5 We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.


​7. SUSPENSION AND TERMINATION

7.1 If you use (or anyone other than you, with your permission uses) the QSE Application in contravention of these Terms and Conditions of Use, we may suspend your use of the QSE Application.
7.2 If we suspend the QSE Application, we may refuse to restore the QSE Application for your use until we receive an assurance from you, in a form we deem acceptable, that there will be no further breach of the provisions of these Terms and Conditions of Use.
7.3 CAPPS SOLUTIONS PTE. LTD. shall fully co-operate with any law enforcement authorities or court order requesting or directing CAPPS SOLUTIONS PTE. LTD. to disclose the identity or locate anyone in breach of these Terms and Conditions of Use.
7.4 Without limitation to anything else in this Clause 7, we shall be entitled immediately or at any time (in whole or in part) to: (a) suspend the QSE Application; (b) suspend your use of the QSE Application; and/or (c) suspend the use of the QSE Application for persons we believe to be connected (in whatever manner) to you, if:
7.4.1 you commit any breach of these Terms and Conditions of Use;
7.4.2 we suspect, on reasonable grounds, that you have, might or will commit a breach of these Terms and Conditions of Use; or
7.4.3 we suspect, on reasonable grounds, that you may have committed or be committing any fraud against us or any person.
7.5 Our rights under this Clause 7 shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.


​8. DISCLAIMER AND EXCLUSION OF LIABILITY

8.1 The QSE Application, the information on the QSE Application and use of all related functions are provided on an "as is, as available" basis without any warranties whether express or implied.
8.2 To the fullest extent permitted by applicable law, we disclaim all representations and warranties relating to the QSE Application and its contents, including in relation to any inaccuracies or omissions in the QSE Application, warranties of merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement or implied warranties from course of dealing or usage of trade.
8.3 We do not warrant that the QSE Application will always be accessible, uninterrupted, timely, secure, error free or free from computer virus or other invasive or damaging code or that the QSE Application will not be affected by any acts of God or other force majeure events, including inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.
8.4 While we may use reasonable efforts to include accurate and up-to-date information on the QSE Application, we make no warranties or representations as to its accuracy, timeliness or completeness.
8.5 We shall not be liable for any acts or omissions of any third parties howsoever caused, and for any direct, indirect, incidental, special, consequential or punitive damages, howsoever caused, resulting from or in connection with the QSE Application and the services offered in the QSE Application, your access to, use of or inability to use the QSE Application or the services offered in the QSE Application, reliance on or downloading from the QSE Application and/or services, or any delays, inaccuracies in the information or in its transmission including but not limited to damages for loss of business or profits, use, data or other intangible, even if we have been advised of the possibility of such damages.
8.6 We shall not be liable in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof, for any indirect, consequential, collateral, special or incidental loss or damage suffered or incurred by you in connection with the QSE Application and these Terms and Conditions of Use. For the purposes of these Terms and Conditions of Use, indirect or consequential loss or damage includes, without limitation, loss of revenue, profits, anticipated savings or business, loss of data or goodwill, loss of use or value of any equipment including software, claims of third parties, and all associated and incidental costs and expenses.
8.7 The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.
8.8 Notwithstanding our efforts to ensure that our system is secure, you acknowledge that all electronic data transfers are potentially susceptible to interception by others. We cannot, and do not, warrant that data transfers pursuant to the QSE Application, or electronic mail transmitted to and from us, will not be monitored or read by others.


​9. INDEMNITY

You agree to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of (a) your use of the QSE Application, (b) any other party’s use of the QSE Application using your user ID, verification PIN and/or any identifier number allocated by CAPPS SOLUTIONS PTE. LTD., and/or (c) your breach of any of these Terms and Conditions of Use, and to pay us damages, costs and interest in connection with such claim, action, suit or proceeding.


10. INTELLECTUAL PROPERTY RIGHTS

10.1 All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks on the QSE Application are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by us and/or our suppliers, as the case may be.
10.2 Nothing contained on the QSE Application should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the QSE Application without our written permission. Misuse of any trademarks or any other content displayed on the QSE Application is prohibited.
10.3 We will not hesitate to take legal action against any unauthorised usage of our trademarks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trademarks of their respective owners.


​11. AMENDMENTS

11.1 We may periodically make changes to the contents of the QSE Application, at any time and without notice. We assume no liability or responsibility for any errors or omissions in the content of the QSE Application.
11.2 We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the QSE Application and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.


12. APPLICABLE LAW AND JURISDICTION

12.1 The QSE Application can be accessed from all countries around the world where the local technology permits. As each of these places have differing laws, by accessing the QSE Application both you and we agree that the laws of Singapore, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the QSE Application.
12.2 You accept and agree that both you and we shall submit to the exclusive jurisdiction of the courts of Singapore in respect of any dispute arising out of and/or in connection with these Terms and Conditions of Use.


​13. PRIVACY POLICY

13.1 Access to the QSE Application is subject to this Privacy Policy. By accessing the QSE Application, you are deemed to have accepted this Privacy Policy, and in particular, you are deemed to have consented to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy and for the purposes set out in Clauses 3.7 and/or 4.1. We reserve the right to amend this Privacy Policy from time to time. If you disagree with any part of this Privacy Policy, you must immediately discontinue your access to the QSE Application.
13.2 As part of the normal operation of our Services, we collect, use and, in some cases, disclose information about you to third parties. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information when you use the QSE Application: -
(a) Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
(b) We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
(c) We will only retain personal information as long as necessary for the fulfilment of those purposes.
(d) We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
(e) Personal information should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
(f) We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
(g) We adhere to Singapore PDPA guidelines in keeping the personal information safe.
(h) We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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